Welcome to PestWorld
By booking a service or accessing our website (www.pestworld.in), you agree to abide by the following terms and conditions. Please read them carefully.
1. General
- PestWorld provides residential and commercial pest control services.
- Services are delivered as per the package selected and confirmed by the customer.
- These terms apply to all services rendered by PestWorld unless otherwise agreed in writing.
2. Booking and Service Confirmation
- All bookings must be confirmed via phone, email, or WhatsApp with PestWorld.
- Bookings are subject to availability and may be rescheduled in the event of unforeseen circumstances (e.g. weather, technician illness, or high demand).
- Customers must ensure access to the premises on the service date.
3. Service Scope
- Services include only those treatments and products mentioned in the specific package or invoice.
- General pest control includes treatment for common pests such as cockroaches, ants, and silverfish.
- Rodent or termite services are billed separately unless included in a combo package.
- Pre- and post-treatment instructions must be followed strictly for the effectiveness and safety of the service.
4. Warranty
- Warranty period (if any) will be clearly stated on the invoice.
- Warranty is void if:
- The premises are not maintained hygienically.
- Other vendors are used for pest control during the warranty period.
- Recommendations given by the technician are not followed.
5. Cancellations and Refunds
- Service can be cancelled or rescheduled up to 24 hours in advance without penalty.
- No refunds are provided for services already rendered.
- Refunds, if applicable, will be made to the original payment method within 7 working days.
6. Health and Safety
- Customers are advised to vacate the premises during and after service for a period of 1–2 hours depending on the treatment.
- All chemicals used are approved by relevant Indian regulatory bodies and are safe when used as directed.
7. Liability
- PestWorld shall not be liable for:
- Any allergic reactions or health issues caused by exposure to pesticides, especially if safety instructions are not followed.
- Damage to property or belongings if access areas are not cleared before treatment.
- Maximum liability in case of proven negligence is limited to the value of the service provided.
8. Privacy Policy
- Customer details are collected for booking, servicing, and feedback purposes only.
- PestWorld does not sell or share customer data with third parties.
9. Governing Law
All disputes are subject to jurisdiction of courts located in Bangalore city, India.
10. Contact Us
For any queries, complaints, or feedback, please contact us directly via our website or WhatsApp.
